PO Box 3046,

VALENTINE NSW 2280

Ph. (02) 4946 6123

0411 161 731
accounts@lancasterptyltd.com

Development Stages

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Management System Manual

Provides:

  • Structure to your management system.
  • An interface to the appropriate standards.
  • References to your procedures.
  • Contains:
    • Key policies.
    • Organisational structure.
    • Basic procedures.

Procedures

Defines interaction between processes and provides:

  • Documented Processes and procedures.
  • Control over processes to ensure consistent outcomes.

System Implementation

Prepares your system ready for you to take control and develops:

  • Forms to satisfy the requirements and places existing forms under document control.
  • Personal records files.
  • Registers e.g. Hazardous Substances, Records Register, SIR Register, Skills Register.
  • System Improvement procedure
  • Incident & Hazard Reporting procedure.
  • Calibration system.
  • Audit Schedule.
  • Conduct the Management review process.
  • Contact your 3rd party certification authority to commence the application process.

Audit your system

Prepares your system ready for you to take control.
This involves:

  • Auditing the processes and procedures as defined on your Audit Schedule to verify the effectiveness of the implementation process and provide evidence of conformance to the relevant standards.
  • A full round of audits need to be conducted prior to 3rd party certification audit.

3rd Party Certification

This stage assists you to obtain 3rd party certification of your management system and involves:

  • Contacting your 3rd party certification authority to organise a certification audit.
  • Preparing for your 3rd party certification audit.
  • Assist you with your 3rd party pre-certification and certification audits.

Annual system maintenance

After effective implementation of your system, you need to maintain your system. To achieve this we need to:

  • Conduct internal audits on your processes according to your Audit Schedule.
  • Maintain your corrective/preventive action system.
  • Assist with Management Review process.
  • Assist the 3rd party surveillance audits.

Stage 1 Management System Manual


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The Management System Manual provides structure to the system, an interface between the standards and other reference documents used to design your management system.

Task Description

This document references:

  1. The appropriate standards e.g. ISO 9001, ISO 14001, ISO 45001 etc.
  2. Where applicable, WHS Act 2011 and WHS Regulations 2017.
  3. Reference appropriate procedures applicable to your organisation.

Timeframe

1 month from receipt of purchase order.

Stage 2 Procedures

Task Description This stage prepares and documents your procedures as referenced within the Management System Manual to reflect your activities and satisfy the requirements of the appropriate standards.

These procedures:

  1. Document your safe systems of work (WHS Act, section 19(c)).
  2. Assist you to demonstrate "Primary duty of care" (WHS Act, section 19).
  3. Summarises and provide control over your processes to enable consistent results.
  4. Utilise flowcharts and photographs to assist with the implementation process.
  5. Where possible, use your current procedures and forms.

Timeframe

Approximately 3 months (Depending on staff participation, availability and resources.)


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Stage 3 Implementation


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Task Description This stage includes implementing the management system according to ISO 9001 within your organisation and prepares the system to generate the records for the audit process as described within Stage 4.Timeframe

Approximately 3 months (Depending on staff participation, availability and resources.)

Stage 4 Auditing

Task Description This stage will verify the effectiveness of the implementation process and provide evidence of conformance. A full round of audits need to be conducted prior to 3rd party certification audit to verify the effectiveness of the system's implementation. These audit results are documented within a Audit Report and used to fine tune your system.Timeframe

Approximately 3 months (Depending on staff participation, availability and resources.)


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Stage 5 3rd Party Certification


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Task Description This stage involves assisting you to obtain 3rd Party ISO 9001 certification including IECEx requirements of your management system. Similar time should be allowed for each additional certification of your management system.

This work includes:

Pre-certification

  1. Preparing your system for 3rd party pre-certification audit. (one day).
  2. Attending and assisting your 3rd party pre-certification audit. (one day).

Certification

  1. Preparing your system for 3rd party certification audit. (one day).
  2. Attend and assisting your 3rd party ISO 9001 certification audit. (two days).
  3. Reviewing the 3rd party certification audit results and assist to develop corrective actions relating to issues found during this audit.

Timeframe

6 days per standard

Stage 6 Maintenance

Task Description After effective implementation of your management system, this stage includes ongoing service & support which includes, maintaining your system in accordance with relevant standard and your Audit Schedule.

This work includes:

  1. Maintaining your corrective/preventive action system to improve the output of information.
  2. Conduct internal audits on your processes according to your Audit Schedule and provide a documented report relating to the results of each audit.
  3. Assist with the Management Review and document the results.
  4. Attend and assist with your external audit visits by your certifying body.

Timeframe

1 day per month


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